Terms of Service
These Terms of Service govern the use of Rino hosting services, accounts, payments, acceptable use, and customer responsibilities.
1. Agreement to These Terms
These Terms of Service govern your use of Rino's website, hosting services, accounts, and related services.
By creating an account, purchasing a service, or using Rino services, you agree to these Terms.
2. Accounts
You are responsible for maintaining the security of your account credentials and for all activity performed through your account.
You must provide accurate information when creating or maintaining an account and must promptly update information when necessary.
3. Services
Rino may provide web hosting, game hosting, virtual private servers, bot hosting, and other infrastructure or digital services.
Service specifications, limits, features, and pricing may vary by plan.
4. Payments
Services must be paid according to the billing cycle selected at checkout.
Prices may be displayed in multiple currencies for convenience. Final billing and settlement may be handled by the applicable payment provider.
Customers are responsible for applicable taxes, fees, or charges associated with their purchase where required.
5. Renewals
Recurring services may renew automatically where automatic renewal is enabled.
Customers are responsible for maintaining valid payment information and managing renewal preferences.
6. Suspension and Termination
Rino may suspend or terminate a service where necessary due to:
- Non-payment
- Abusive or prohibited activity
- Security threats
- Violation of these Terms
- Legal or regulatory requirements
- Activities that materially affect other customers or infrastructure
7. Acceptable Use
Customers must not use Rino services for unlawful, abusive, harmful, fraudulent, or unauthorized activities.
Prohibited activities may include:
- Malware distribution
- Unauthorized access or exploitation
- Phishing or fraud
- Spam or abusive messaging
- Denial-of-service attacks
- Distribution of unlawful content
- Activities that intentionally disrupt network or service availability
8. Customer Content
Customers retain responsibility for content, files, applications, software, and data placed on their services.
Customers must ensure that their content and usage comply with applicable laws and these Terms.
9. Backups
Unless a service specifically includes managed backups, customers are responsible for maintaining their own backups of important data.
Backup availability or retention is not guaranteed unless specifically stated as part of the purchased service.
10. Resource Usage
Services are subject to the resource limits associated with the selected plan.
Excessive or abusive resource usage that negatively affects infrastructure or other customers may result in restrictions, suspension, or required plan changes.
11. Service Availability
Rino aims to provide reliable service but does not guarantee uninterrupted or error-free availability unless a specific Service Level Agreement states otherwise.
Services may be temporarily unavailable due to maintenance, infrastructure issues, security events, upstream provider issues, or circumstances beyond our reasonable control.
12. Changes to Services
We may modify service features, infrastructure, limits, or pricing where reasonably necessary.
Material changes affecting existing customers may be communicated where appropriate.
13. Refunds
Refund eligibility is governed by the applicable refund policy, product terms, and payment circumstances.
14. Third-Party Services
Some Rino services may rely on third-party infrastructure, software, payment processors, networks, or other providers.
We are not responsible for failures caused solely by third-party services outside our reasonable control.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Rino is not liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services.
Customers are responsible for maintaining appropriate backups, security measures, and operational safeguards for their own applications and data.
16. Indemnification
You agree to be responsible for claims, losses, or liabilities arising from your misuse of the services, violation of these Terms, or infringement of third-party rights.
17. Changes to These Terms
Rino may update these Terms from time to time. Updated Terms will be published on this page.
Continued use of services after updated Terms become effective may constitute acceptance of the revised Terms where permitted by law.
18. Contact
Questions about these Terms may be submitted through the contact details provided on the Rino website.